Hair Loss News

Overview on 2009

Ashley and Martin has experienced the biggest year ever for new patients and retention of old patients. We have focused heavily on customer service with the inclusion of free laser treatments when re-ordering new programs and discounting for 12 months supply of our hygiene range to $100. Many patients are commenting on how much improvement we have made in dealing with their needs. This will continue to be a focus in the New Year.

New projects in 2010

With continuing the theme of improving your experience with Ashley and Martin, we are conducting the early stages of what we will name a HairPOINT platform. This platform will enable you the patient to view your file online at home or on your mobile phone. This system will replace our present system of using film cameras and having the photo's placed in a manual folder. The new HairPOINT system will continue to provide you with the security that no changes have been made to your photo's as all photo's will have security that logs any alterations. This log can't be deleted.

2010 Pricing

In the current inflationary economy, Ashley and Martin is demonstrating its commitment to our patients by keeping the price of our products and services at 2009 prices.

SMS appointment reminders

SMS reminders will also come online for any appointments with your Hair loss Doctor and consultant. This should come in around February.

Email reminder system

Patients who have used the 8 month email reminder system have informed us that they love this system. We will start doing the same with the 12 month RealGROWTH maintenance programs shortly.

RealGROWTH

Medical hair loss programs will essentially stay the same as no new medical breakthroughs have shown to surpass the new hair re-growth our RealGROWTH program can obtain. We have noted that some other companies are claiming the same success rates. Whilst we consider this to be very flattering it is however very false. As we are not a consumer we can't go ourselves to A.C.C.C regarding this.

RealHAIR

We will continue with reviewing the latest surgical techniques and hair transplant surgeons in Melbourne, Sydney, Brisbane, Adelaide and Perth. This has been a standard practice to ensure that the patient is getting the best and safest surgical option.

DNA testing for hair loss

Our specialist hair loss Doctors have this available, however the results are not the same as have been advertised by other companies. The present DNA hair loss test is 70% accurate on predicting if a male is going to have a hair loss problem. This is a new technology is improving. We have been involved with some new genetic markers for hair loss which should increase the accuracy to over 90%. Advanced warning on hair loss will be beneficial on early interception.

As you can see we are completely focused on lifting the hair loss industry into new realms with innovative solutions to improve your experience.